We truly appreciate and thank you for being a part of our team. Kindly, read the policy, process and conditions for the termination of your membership and refund of the due amount.We at Neuron consider every member as a part of our team and thus try our very best to give you a flawless and amazing service experience. But if for some reason you are unhappy with our services and wish to discontinue, please read the following for the process and terms of refund.
YOU CAN ASK FOR A REFUND UNDER THE FOLLOWING CONDITIONS:
Within the 7 days free trial period
HOW TO GET YOUR REFUND:
Write a mail to us at [email protected] with your account id and your reason for your discontinuation of our services. A confirmation mail for termination of your membership and the generation of the refund would be sent to you An acknowledgment from your side for the confirmation mail would be needed
THINGS TO REMEMBER:
The pre-paid membership amount is non-transferable to any other account The amount would be refunded within 35 working days A registered account cannot ask for more than 2 refunds.
Your opinion is valuable to us. Kindly, do give us your feedback/reason for the discontinuation of your membership. We strive every day to make ourselves better, your views would help us do that better. For any other queries, directly write to us at [email protected]